– In accordance with the Turkish Commercial Code No. 6102, the Buyer is responsible for checking for defects during the delivery of the products ordered.
– The Buyer is obliged to notify the Seller within 3 (three) days in accordance with Article 23/c of the Turkish Commercial Code No. 6102 in case of a clearly visible defect in the delivered products. Otherwise, the Buyer shall be deemed to have accepted the delivered product in its defective state in accordance with Article 223 of the Turkish Code of Obligations No. 6098.
– The Buyer has the obligation to inspect and control (to inspect and / or have the product inspected) against defects that are not obvious (hidden) in the products delivered to him and to notify the Seller immediately if he detects / has detected a defect in the products within 3 (three) days from the date of delivery. Otherwise, the Buyer shall be deemed to have accepted the delivered product in its defective condition in accordance with Article 223 of the Turkish Code of Obligations No. 6098.
– The Buyer is obliged to send the product to the Seller in full and complete as received by creating a return request through the Website with the notice of defect. In order for the Buyer to return the delivered product for any reason; The product must be kept in its original packaging, complete with all packaging materials, and returned exactly as it is, without physical damage. In addition, all originals and copies of the delivery note and invoice must be sent with the products.
– Except for the damage caused by the delivery carrier, if there is any abnormal situation such as damage, dents, wetness that can be noticed without opening the package; The Buyer must request the delivery officer to prepare a report.
– The Seller shall carry out the necessary checks upon the notification duly made and the delivery of the product to him; If the Buyer is right in his statements, he shall replace the defective product and deliver it to the Buyer at his own expense. The Buyer may also request a refund if he wishes. In this case, the refund will be made within 10 (ten) business days.
– In cases where the possibility of replacing the returned defective product with a defect-free product is not available in stocks or for similar compelling reasons, the Seller declares and undertakes that it will return the product price to the Buyer in the same way as the method collected, without any interest or expense.
-There is no exchange and return for the products and accessories included in the campaign group.
-Cargo fees, which are the shipping costs of the product, will be paid by the buyers. In the refunds to be made in cancellation and return transactions, only the product price is refunded by deducting the costs.
-Cargo belongs to the buyer in all exchange and return transactions.